Erebuni Medical Center, a prominent and multifaceted healthcare institution in the nation, remains dedicated to continuous modernization and enhancement of its services. With a focus on elevating the standard of medical care, the center consistently integrates state-of-the-art equipment and innovative programs.
A significant endeavor is the ongoing digital transformation of the medical center, incorporating cutting-edge technologies infused with artificial intelligence. Notably, the successful implementation of a leading Customer Relationship Management (CRM) program underscores the center's commitment to patient-centric care.
Recognizing the pivotal role of human resources, Erebuni Medical Center places emphasis on fostering the professional development of its staff and ensuring robust management practices. The center is actively pursuing the international quality management standard ISO 9001:2015 and the prestigious accreditation process by the Joint Commission International (JCI).
Under the stewardship of Executive Director Professor Mikael Manukyan and in collaboration with Management Mix President Raffi Semerjyan, Erebuni Medical Center is steadfastly advancing along the path of standardization and accreditation.
Quality management initiatives commence at the nursing level, with ongoing training and skill enhancement programs for the center's nurses. Accreditation has been attained by specialists who have demonstrated proficiency, with many assuming roles as trainers. Presently, departmental heads are engaged in the accreditation process, ensuring meticulous attention to protocols, safety measures, and overall quality standards.
With a clear vision for development, Erebuni Medical Center's management has outlined strategic priorities, with a paramount focus on achieving International Standardization of Quality Management ISO 9001:2015 and the esteemed accreditation by the Joint Commission International (JCI).